What is an internal AI helpdesk?

• Chatbot/voice agent that handles repetitive staff questions (“How do I apply for leave?”).
• Fast, self-serve support for HR, IT, and admin tasks—no waiting in queue.

Employee experience improvement:

• 70% faster response to routine HR & IT queries (Forrester study).
• Reduced staff frustration, higher eNPS score.
• Employees access SOPs, forms, and support within seconds from any device.

Automation examples:

• HR: Leave balance, policy info, payslip requests.
• IT: Password resets, troubleshooting, equipment requests.
• Admin: Meeting room bookings, document lookup.

How ProAutomates builds these with custom training:

• Custom bot training on your company’s documents, policies, and FAQs.
• Multilingual and voice-enabled as needed.
• Escalation route to human support built in.

Measurable impact on internal ops:

• Enterprises reported 50–65% reduction in HR ticket volume.
• Average IT support turnaround improved from 4 hours to 20 minutes.
• Consistent answers: 24/7/365 availability—even during holidays.